Subguns.com Board of Inquiry Archive
Ruben Mendiola: Please Read
Posted By: Craig Gottlieb
Date: 1/31/14 14:08
I'm Craig Gottlieb, the military and weapons expert for "Pawn Stars." I also happen to be one of the few NFA dealers in California. Recently, I had the opportunity to purchase an MP40 tube-gun from Ruben Mendiola for my inventory. The gun came in, and was not working well at all. I contacted Ruben, and without hesitation, he gave me the name of his "MP40 doctor" and told him ... fix this gun, no matter what the cost, and return to Craig when finished."
Well, I got it back, and shot it with a potential customer a couple of weeks ago in Nevada, and we ran 4 or 5 mags through without ONE single mis-feed. I have to hand it to Ruben ... not only was the price of the gun reasonable, but when I mentioned something was wrong with it, he made things right immediately, asking nothing whatsoever in return.
For a dealer as high-volume as Ruben, things will inevitably slip through, especially when working with another dealer. That is totally excusable. But Ruben went above-and-beyond, in this case, probably ate up all of his profit if not MORE on this gun, and has made me a customer for life. Thanks, Ruben.
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